Bugs, allergens, pollution, and even viruses and bacteria make their way into your carpets. Well, even if you have amazingly avoided these situations, your rugs get dirty from you, your clothing and shoes, a pet’s dander, and the indoor air in your home. Or, maybe you have a pet that has the occasional accident. Surely, at one time or another, you or someone else has spilled a drink or food onto the carpet. Please remember it can take some time for your bank or credit card company to process and post the refund too.The Bissell 9500 Proheat 2X Deep Cleaner is a must-have home rug and floor cleaning machine. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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